Refund and Return Policy

At VitalBPC157, we stand behind the quality and effectiveness of our products. If you’re not completely satisfied, you can return your purchase within 30 days of delivery for a full refund.

Eligibility for Returns

To be eligible for a return, your item must be in the same condition you received it – unworn, unused, with tags, and in the original packaging. You’ll also need to provide the original receipt or proof of purchase.

Return Process

To start a return, simply contact us at contact@vitalbpc157.com. We’ll provide you with a prepaid return shipping label, as well as instructions on where to send your package. Items sent back to us without a prior return authorization will not be accepted.

Damaged or Incorrect Items

Please inspect your order upon arrival and let us know immediately if the item is defective, damaged, or if you received the wrong product. We’ll be happy to address the issue and make it right.

Non-Returnable Items

Certain items cannot be returned, including perishable goods, custom products, personal care items, hazardous materials, and gift cards. If you have any questions about the eligibility of your item, please don’t hesitate to contact us.

Refunds

Once we receive and inspect your returned item, we’ll notify you of the refund approval. If approved, you’ll be automatically refunded to your original payment method within 10 business days. Please note that it may take some additional time for your bank or credit card company to process the refund.

Return Fee

We charge a flat return shipping fee of $4.99 for US orders and £4.99 for UK orders, there is no restocking fee.

We’re here to help

If you have any other questions about our refund and return policy, please don’t hesitate to reach out to our customer support team at contact@vitalbpc157.com.